The fall 2020 campaign to boost domestic travel helped bring old and new hotels back to life. But late in the year, infection figures surged and Tokyo issued a second state of emergency. At one long-established hotel, a couple forced to postpone a large wedding once before faced having to do so again. A new hotel in Shibuya has taken measures such as reducing employee attendance to two-thirds, while finding a way to increase workspace by remodeling rooms and use the lobby as a gallery space.

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